We transform technology from being an expense, in-to a money making investment

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As a Complex care provider our IT and telecommunications is at the upmost importance to our residents & staff.

We were searching the market to install and provide a whole new IT/Communications system for all our Services. We met Laurie and his team from Capella, and to say the least I was reassured of their streamlined processes and IT security, but most of all they are an IT provider that get and understand Care homes regulations.

From the start of the project with site surveys, equipment surveys and to what we expected of the new systems was excellent. On commencement of the installations of IT/Phones/Communication software/IT software to all our services, their engineer’s communication and how mindful they were of working in a care service with complex care residents was exceptional.

From start to finish we knew what was happening & where, Clear dates of installation and switch over to the new IT & phone system. But most importantly and at no point did we lose any IT/Phones services during the installation or switch over, which obviously as a complex care provider should we have lost any type of these services would have been critical impact to the business.

I have worked in senior roles within the care industry for many years and have worked with many IT companies. To Many IT companies you are a contract, and they don’t get the care homes regulations.  I Can honestly say Capella are by far the best I have worked with, Most importantly the team have sound knowledge of care home guidance, they delivery and commit to what was agreed. It is a clear Partnership between Capella and us a as a care provider, we are not just a contract to them.