Services

IT Support

We have flexible IT Support for all sized businesses and requirements

Connectivity

And don't worry if anything goes wrong, because we will already know about it.

Cloud

Is going Cloud the right solution, if so then we have the answer with our offerings.

Cyber Security and Compliance

Protecting your business from the outside and the inside! with Data Loss Prevention and real-time 24/7 monitoring and intervention.

Communications

Our Unified Communications empower your teams with Voice, Video, SMS, WhatsApp, Website Chat, Facebook Messenger all in one place... you won't miss a thing!

Consultancy

Get the professional advice, guidance and planning your business needs to grow!

Industries

Industries

Networking and Wi-Fi

Telecoms, Internet and Wi-Fi

To ensure great quality, we don't subcontract anything!

We have happy customers all over the uk!

Click Here and Onboard for Free Today

Our Networking Solutions

From Small Business networks to the larger Enterprise networks, we have you covered. From installing the cables through your building to the equipment sitting in the rack and on your desk; our team really do know what they are doing!

We have Cisco Certified Network Engineers, Cabling Specialists and a team who work together holistically.

We've partnered up with Cisco and TP-Link Omada to deliver a variety of solutions.

Why not Ubiquity/Unify you ask? 

Although they have some exceptional products, should the worst come to the worst we need our vendors to provide support for Firmware Faults etc. Sadly Ubiquity does not provide this, but as soon as they do, we'll be calling them.

Infrastructure

From the Cabling, Phones and Computer Network to the Desktops, Servers and Printers
Our Team Have Your Back!
We are trained in Safeguarding, Health & Safety and to work in high risk environments too.
Read More About Infrastructure Services hERE

Fully Managed Wi-Fi & Networking

Remote and Onsite Support

Don't worry about the cost of an Expensive Engineer coming out to fix your problems, it is extremely affordable with our support plan.
Supporting Small/Medium Businesses, Multi-Site, Schools  & Business Centres.

Learn More About Fully Managed Networking

Wi-Fi As a Service

Perfect for Hotels, Student Accommodation and Events

Do you want to capitalize on your Wi-Fi, maybe you would like to use this service to capture your customer details for Marketing.. Whichever it is, we can do it!

Learn More About Wi-Fi As a Service

Trusted By Healthcare

Where IT and Communications are Literally a Lifeline

Our Team are trained specially to work around vulnerable persons with Safeguarding Awareness, Safe Tool Handling/Storage and Risk Management.
This could mean life of death when working in an environment where service users are a risk to themselfs and others.
Click Here to learn more about how we are helping healthcare

Hotels

Monetize your Wi-Fi

And we will take care of the rest....

Offer your guests with access to:

  • Free Wi-Fi
  • Premium Wi-Fi
Wi-Fi is now expected by guests, and we will make sure that signal reaches every corner.

Why not capture and keep your guests by getting their contact info from a Wi-Fi Portal and invite them back with your promotional offers.

Better Planning
Better Execution
Better Result

Better Than a Heat Map!
We invest in capturing a detailed audit in a virtual model so we can test your Wi-Fi and Telephone Signals before we start the install to ensure the best possible result, and a speedy install.

We model building materials, power and gas lines, interference, cable routes, asbestos as well as visualizing the locations of new cables and equipment.

Our Models are accurate to 5mm, meaning we have increased accuracy on quoting and when ordering materials.

Business Centres

Make Money on Internet, Telecoms & Print

Being a one-stop-shop will really add value to your tenants, not only provide other avenues of revenue for your business.

Offer your guests with access to:

  • Free Wi-Fi
  • Premium Wi-Fi
Wi-Fi is now expected by guests, and we will make sure that signal reaches every corner.

Why not capture and keep your guests by getting their contact info from a Wi-Fi Portal and invite them back with your promotional offers.

Proactively Managed Networking

Because we know there is No Time for Down-Time!

Our Help Desk and Network Operations Team proactively monitor the health of your network. Weather you've gone down due to a internet service, a gremlin in the system that disappears during the day to the cleaner mistakenly unplugging your core equipment to use their vacuum cleaner on the night.

Our 24/7 monitoring both alerts us and identify the issue as soon as they happen. We can even test all your cables before coming out to site for a faster resolve.

Bundled with one of our many Service Level Agreements available to you, an Engineer will be getting ready to come out to fix your problem before you can pick up the phone!
We are currently beating our SLA's 98.6% of the time!

Our Partners can monitor our performance in real-time in their Support Portal

We Dont Have Customers

We Have Partners

And here is what they say about working with our Team
  • THE HENNESSY PARTNERSHIP
    Managing Director at The Hennessy Partnership Complexed Care
    As a Complex care provider our IT and telecommunications is at the upmost importance to our residents & staff.

    We were searching the market to install and provide a whole new IT/Communications system for all our Services. We met Laurie and his team from Capella, and to say the least I was reassured of their streamlined processes and IT security, but most of all they are an IT provider that get and understand Care homes regulations.

    From the start of the project with site surveys, equipment surveys and to what we expected of the new systems was excellent. On commencement of the installations of IT/Phones/Communication software/IT software to all our services, their engineer’s communication and how mindful they were of working in a care service with complex care residents was exceptional.

    From start to finish we knew what was happening & where, Clear dates of installation and switch over to the new IT & phone system. But most importantly and at no point did we lose any IT/Phones services during the installation or switch over, which obviously as a complex care provider should we have lost any type of these services would have been critical impact to the business.

    I have worked in senior roles within the care industry for many years and have worked with many IT companies. To Many IT companies you are a contract, and they don’t get the care homes regulations. I Can honestly say Capella are by far the best I have worked with, most importantly the team have sound knowledge of care home guidance, they delivery and commit to what was agreed. It is a clear Partnership between Capella and us a as a care provider, we are not just a contract to them.
  • SMITH DIXON & ASSOCIATES
    Founder at SDA Ltd and Co-Founder at Lumiadd Ltd
    Laurie Guthrie has supported our companies IT needs for many years and has been integral in managing and servicing a complex 3D CAD data management system in addition to our main server. Laurie provides a comprehensive service with excellent knowledge in key areas of business IT.
  • SMITH DIXON & ASSOCIATES
    Founder at SDA Ltd and Co-Founder at Lumiadd Ltd
    Laurie Guthrie has supported our companies IT needs for many years and has been integral in managing and servicing a complex 3D CAD data management system in addition to our main server. Laurie provides a comprehensive service with excellent knowledge in key areas of business IT.

Lets Talk

When would it be best for you to have our first chat?

We're looking really forward to meeting with you...

How can we help you and your business?

During your first FREE consultation, we can get to know more about each others businesses and discover just how we can help.

We have a diverse team with a wealth of experience and skills in Technical, Business and Marketing.

We can talk about:

  • The problems you are currently, or soon to be facing
  • Your business goals and directions
  • Helping you achieve Governance, Compliance and Cybersecurity
  • Gaining a technological advantage over your competitors
  • and how we can help your business to scale and grow!

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Email...
What you may need to know
Capella IT is the legal brand identity of National IT Services and Communications Ltd.
Email Support helpdesk@capellait.com
Support (Existing Customers): 0191 341 0049
Sales & Customer Services: 0191 341 0048
Main Line: 0191 303 7266
Email Billing: creditcontrol@capellait.com
Our office locations
Cambridge and London
Manchester
Leeds and Hull
Co Durham
Sunderland and Newcastle

VAT registration number 422011956

NATIONAL IT SERVICES AND COMMUNICATIONS LIMITED is the legal identity of Capella IT, registered company 14227253

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